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The latest offering from ATX is ATQA, a web-based solution to tracking Quality Assurance documentation. Check it out on the Intranet at ATQA.FAA.GOV where you can run a demo yourself. Here is guidance put out by the Agency. Below is a screen shot from the program.
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The FAA on LDR:
From Air Traffic Services LDR Business Practices Guide (Spring 2002) |
- Labor Distribution Reporting (LDR) is being
implemented throughout the FAA as part of an
integrated effort to more effectively allocate and
manage resources to improve Agency
performance.
- When supported by a LDR system, the CAS will
allow for benchmarking and monitoring the
performance of the air traffic control system,
establishing accountability for the cost of
operations and providing a basis to support the
calculation of user fees.
- ATS was the first line of business (LOB) in the
FAA to implement the CAS, and managers have
been using the reports since 1998 to:
- Learn more about their organization’s
expenses,
- Understand how different organizations
within ATS compare in terms of costs,
and
- See how costs are distributed.
- With the advent of LDR, the CAS data will
include more detailed information regarding
labor costs. LDR will give managers clarity to the time and
resources utilized on projects and activities,
enabling them to make better decisions about
budgeting and resource use.
- Why is LDR Important?
FAA and ATS are under pressure to improve
their performance by industry groups, the
Congress, and other external stakeholders.
Some examples of the pressure being applied
are:
- The Chief Financial Officers’ Act of 1990
requires the systematic measuring of
performance.
- The Government Performance Results Act
of 1993 focuses on holding Federal agencies
accountable for achieving program results.
- The 1996 FAA Reauthorization Act
mandates the creation of a cost accounting
system.
- The Air Traffic Services Improvement Act
of 1998 was the first formal step in the
FAA’s journey to establish a Performance
Based Organization, or PBO. A PBO is a
discrete organizational unit with strong
incentives to manage for result. Two PBO
characteristics include:
- Commitment to specific measurable
goals with targets for improved
performance.
- Granted managerial flexibilities to reach
targets.
- The need to provide an accurate view of
FAA personnel costs.
- The need to effectively manage
organizational resources.
- The desire to increase efficiency in
achieving FAA’s mission and accomplishing
organizational performance goals.
- While no one likes change for change’s sake,
implementing the ATS LDR Program will
benefit the agency by making us more effective,
efficient, and responsible – closing the gap and
healing the wounds that exist between the
Congress and us. It will also help individual
organizations identify resource requirements and
manage them to meet your mission.
- LDR will also help us individually as ATS
managers and employees, because for the first
time, we will have the tools available to show us
where we have labor-related pitfalls. This
includes high-maintenance programs, systems,
and facilities; human resource shortfalls; and
false barriers (operational and fiscal). All of
these impact our work environment,
performance, and overall effectiveness. With
these removed or properly addressed, we will
not be forced to do more with less, but be
empowered to “do what we can with what we
have!” That’s the measure of true effectiveness.
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